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ELC — an AI platform for logistics and customer operations
✦ For shippers, transport companies, and logistics operators
We help shippers arrange deliveries faster and help transport companies launch customer portals, , stand-alone ELC features, TMS, and White Label solutions without lengthy in-house development.
Functions on request from chat
Agent logic within the product
Telegram / MAX / Web
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I found a template. Checking the data
Create a sending as last time, but to a new recipient.
Company
functions, TMS, WL
A shipper
connection, transport company, statuses
✦ Two connection scenarios
Choose how you want to use ELC
For shippers, ELC is a convenient entry point into delivery. For transport companies, it is a platform for customers, employees, documents, and operations automation.
Telegram, MAX, or web
Choose where it is more convenient to work with ELC: in Telegram, MAX, or a web portal.
Statuses and support
Track shipments, receive prompts, and contact a manager when an issue requires manual handling.
Your transport companies
Specify which transport companies you use. This will help us connect the most in-demand integrations faster.
Templates and repeat shipments
Save standard routes and data to create repeat shipments faster.
✦ For shippers
Manage logistics faster: from request to delivery
ELC helps you manage deliveries without unnecessary portals, spreadsheets, and message threads. Through one interface, you can create shipments, save templates, track statuses, receive prompts, and work with documents.
A free connection scenario is available for shippers.
Terms depend on the transport company, selected platform, and feature set. After your request, we will propose the most suitable connection format.
✦ For transport companies
Launch a customer portal, and AI automation without lengthy in-house development
ELC can be connected as a stand-alone product feature, a customer portal, a TMS or a White Label solution under the transport company’s brand.
Stand-alone ELC features
Quick launch of a specific feature without implementing the entire platform: AI chat, voice-based waybill creation, tracking, cost calculation, claims, knowledge base, or integration.
- You can start with a single process
- Fast launch without replacing the current system
- Integrations with APIs, CRM, 1C, and personal accounts
ELC.TMS
An operational layer for a transport or logistics company: customers, employees, shipments, documents, and analytics.
- Customer personal accounts
- Employee and manager roles
- Shipment creation and support
ELC White Label
ELC under your company’s brand: customer access, interface, service scenarios, and connected features.
- Branded product for clients
- Customization to company processes
- Service development with ELEYA
Агентская логика ЭЛИ
Следующий этап развития продукта: выполнение доступных действий по запросу пользователя из чата.
- задачи обычным языком
- работа внутри функций продукта
- подтверждение результата пользователем
ELC.Portal
A customer portal for requests, statuses, documents, inquiries, and communication with a manager.
- Fast launch of customer access
- Works without implementing a full TMS
- Can be developed into a full-scale platform
✦ For transport companies
Launch a customer portal, and AI automation without lengthy in-house development
ELC can be connected as a stand-alone product feature, a customer portal, a TMS or a White Label solution under the transport company’s brand.
Stand-alone ELC features
Quick launch of a specific feature without implementing the entire platform: AI chat, voice-based waybill creation, tracking, cost calculation, claims, knowledge base, or integration.
- You can start with a single process
- Fast launch without replacing the current system
- Integrations with APIs, CRM, 1C, and personal accounts
ELC.TMS
An operational layer for a transport or logistics company: customers, employees, shipments, documents, and analytics.
- Customer personal accounts
- Employee and manager roles
- Shipment creation and support
ELC White Label
ELC under your company’s brand: customer access, interface, service scenarios, and connected features.
- Branded product for clients
- Customization to company processes
- Service development with ELС
Агентская логика ЭЛЯ
Следующий этап развития продукта: выполнение доступных действий по запросу пользователя из чата.
- задачи обычным языком
- работа внутри функций продукта
- подтверждение результата пользователем
ELC.Portal
A customer portal for requests, statuses, documents, inquiries, and communication with a manager.
- Fast launch of customer access
- Works without implementing a full TMS
- Can be developed into a full-scale platform
✦ Implemented scenario
CDEK scenario case study
The CDEK scenario has already refined key user tasks: waybill creation, templates, statuses, support, and a convenient interface for shippers. This experience is being used to develop ELC as a platform for different transport companies.
60%
less manual work
fewer routine actions when creating and supporting shipments.
47%
reduction in operating team costs in the implemented scenario.
payroll cost reduction
